American Family Insurance - Steven Bezanis - 10544 South Roberts Road, Palos Hills

Jobs in American Family Insurance - Steven Bezanis, career

Reviews about American Family Insurance - Steven Bezanis

• Lisa Hyatt
  ★ ★ ★ ★ ★
  Highly impressed with Steve and the entire team. Their professionalism and follow through is exceptional. The real estate partnership referred to Steve Bezanis was able to get insurance specialized to the age of the properties at a tremendous cost savings. A crowning touch was when Tom called to take the payment information and save me the 5 minutes of navigating telephone options and prompts on the company telephone line to set up my payment. It's nice to see a firm go the extra mile to make the process as easy as possible for their clients. Thank you and I will definitely be referring to other property owners.
• Claire Suffern
  ★ ☆ ☆ ☆ ☆
  I have been a loyal customer of American family insurance for 30 years. A couple of years ago, my policies were transferred over to the Steve Bezanis agency, located in Palos Heights, IL. Our experience with them has been absolutely horrible. They, specifically Steve himself, and Rosemary, the woman who answers the phone, and apparently does nothing else, have caused me to drop American family insurance. They repeatedly overcharged me, failed to cancel policies I no longer needed, despite several phone calls asking them to do so. They continued to charge me for several months for a boat I sold, and let the coverage lapse on the boat I actually do own. They are inept to the point of corrupt, truly no one can be that stupid. They talk a good game, but never do what they say they will. Insurance coverage is way to important to trust to these incompetent people.

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